Privacy Policy

Last Updated: January 15, 2026

1. Introduction

bni99 operates the online gambling platform at https://bni99.cam, serving Indonesian players with sports betting, casino games, slots, and lottery services. This Privacy Policy applies to all personal data collected through our website, mobile applications, customer support channels, and any other platforms where bni99 services are accessed.

We respect your privacy and are dedicated to safeguarding your personal information. This policy outlines what data we collect, why we collect it, how we use it, and the measures we take to protect it. We encourage you to read this Privacy Policy carefully to understand our commitment to your data security and privacy rights.

2. Data Controller

bni99, operating at https://bni99.cam, is the data controller responsible for the personal information you provide when using our services. For any questions, concerns, or requests regarding your personal data, you may contact us at [email protected] (displayed as plain text only).

3. Information We Collect

bni99 collects various types of personal information to provide, maintain, and improve our services. The categories of information we collect include:

3.1 Information You Provide Directly

When you register an account or use bni99 services, you voluntarily provide the following personal information:

• Account Registration Data: Full legal name, date of birth, gender, email address, phone number, residential address, username, and password.
• Identity Verification (KYC) Documents: Government-issued ID (Indonesian National ID / KTP, passport, or driver's license), proof of address (utility bill or bank statement), selfie with ID, and payment method verification documents.
• Financial Information: Bank account details (account number, bank name, account holder name), e-wallet information (OVO, DANA, GoPay, ShopeePay, LinkAja account details), transaction history, deposit and withdrawal records, and payment method preferences.
• Communications: Messages sent to customer support, feedback, complaints, survey responses, and promotional preferences.

3.2 Information Collected Automatically

When you access bni99, we automatically collect certain technical and usage information, including:

• Device Information: IP address, device type (mobile, tablet, desktop), operating system, browser type and version, device identifiers (IMEI, MAC address), and screen resolution.
• Usage Data: Pages visited, games played, bets placed, login times, session duration, clickstream data, referral source, and interaction with promotional content.
• Location Data: Approximate geographic location derived from IP address to ensure compliance with jurisdictional restrictions and to prevent fraudulent activity.
• Cookies and Tracking Technologies: We use cookies, web beacons, pixel tags, and similar technologies to track user preferences, authentication status, and site functionality. See our Cookies section below for more details.

3.3 Information from Third Parties

We may receive information about you from third-party sources, including:

• Payment processors (banks and e-wallet providers) to verify transactions and prevent fraud
• Identity verification services to confirm your KYC documents
• Fraud prevention and security services to detect suspicious activity
• Marketing partners (only if you have consented to receive promotional materials)

4. How We Use Your Information

bni99 uses your personal information for the following purposes:

4.1 Service Provision and Account Management

• Creating and managing your bni99 account
• Processing deposits, withdrawals, and payment transactions
• Enabling gameplay, placing bets, and processing wagers
• Applying bonuses, promotions, and VIP rewards
• Providing customer support and responding to inquiries

4.2 Legal and Regulatory Compliance

• Verifying your identity and age (21+ requirement) to comply with Indonesian gambling regulations
• Conducting Know Your Customer (KYC) and anti-money laundering (AML) checks
• Preventing fraud, money laundering, and other illegal activities
• Maintaining records as required by law and regulatory authorities
• Responding to legal requests, court orders, or regulatory inquiries

4.3 Security and Fraud Prevention

• Monitoring for suspicious activity, multiple accounts, or fraudulent behavior
• Protecting against unauthorized access, hacking, and cyberattacks
• Investigating and resolving disputes, complaints, and policy violations
• Ensuring fair play and detecting collusion or game manipulation

4.4 Marketing and Communications

• Sending promotional offers, bonus notifications, and personalized marketing content (only if you have opted in)
• Notifying you of new games, features, tournaments, and events
• Conducting customer satisfaction surveys and feedback requests
• Sending transactional emails (account updates, withdrawal confirmations, security alerts)

4.5 Platform Improvement and Analytics

• Analyzing user behavior to improve website functionality and user experience
• Conducting A/B testing on features, promotions, and game offerings
• Generating aggregated, anonymized statistics for business intelligence
• Optimizing mobile performance and cross-platform compatibility

5. Legal Basis for Processing (GDPR and Indonesian Law)

Where applicable, bni99 processes your personal data based on the following legal grounds:

• Contractual Necessity: Processing is necessary to fulfill our Terms & Conditions and provide gambling services you requested.
• Legal Obligation: Processing is required to comply with KYC, AML, age verification, and other legal or regulatory requirements.
• Legitimate Interest: Processing is necessary for fraud prevention, security, platform improvement, and business operations, provided it does not override your privacy rights.
• Consent: You have explicitly consented to receive marketing communications or for specific data processing activities (you may withdraw consent at any time).

6. How We Share Your Information

bni99 does not sell or rent your personal information to third parties. However, we may share your data with the following categories of recipients for the purposes outlined in this policy:

6.1 Service Providers and Business Partners

• Payment Processors: Banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Danamon, Permata, BSI) and e-wallet providers (OVO, DANA, GoPay, ShopeePay, LinkAja) to process deposits and withdrawals.
• Game Providers: Third-party software studios (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Pocket Games Soft) to deliver game content and track gameplay.
• KYC and Identity Verification Services: Third-party verification providers to confirm your identity and address.
• Fraud Prevention and Security Services: Cybersecurity firms and fraud detection platforms to monitor suspicious activity.
• Cloud Storage and IT Services: Hosting providers, database services, and IT support to maintain platform infrastructure.
• Customer Support Tools: Live chat platforms and ticketing systems to manage customer inquiries.

6.2 Legal and Regulatory Authorities

We may disclose your information to government agencies, law enforcement, courts, or regulatory bodies if required by law, court order, or to comply with legal obligations such as anti-money laundering investigations, fraud inquiries, or tax reporting.

6.3 Business Transfers

In the event of a merger, acquisition, sale of assets, or bankruptcy, your personal information may be transferred to the acquiring entity. You will be notified of any such change in ownership or control of your personal data.

7. Data Retention

bni99 retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods include:

• Account Data: Retained for the duration of your active account plus 5 years after account closure (as required by Indonesian financial and AML regulations).
• Transaction Records: Retained for 7 years to comply with tax and financial record-keeping requirements.
• KYC Documents: Retained for 5 years after account closure or last verification update.
• Marketing Data: Retained until you withdraw consent or opt out of marketing communications.
• Security Logs and Fraud Records: Retained for 3 years or longer if required for ongoing investigations.

After the retention period expires, we securely delete or anonymize your personal data so it can no longer be associated with you.

8. Data Security

bni99 implements robust technical and organizational security measures to protect your personal information from unauthorized access, loss, misuse, alteration, or destruction. Our security practices include:

• Encryption: All data transmitted between your device and bni99 servers is encrypted using 256-bit SSL/TLS encryption.
• Secure Storage: Personal data is stored on secure servers with restricted access controls and encrypted at rest.
• Access Controls: Only authorized personnel with a legitimate business need can access personal data, subject to strict confidentiality obligations.
• Regular Security Audits: We conduct regular penetration testing, vulnerability assessments, and third-party security audits.
• Fraud Monitoring: Automated systems monitor for suspicious activity, unauthorized access attempts, and fraudulent transactions.
• Two-Factor Authentication (2FA): Optional 2FA is available to enhance account security.

Despite these measures, no internet transmission or electronic storage method is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

9. Your Privacy Rights

Depending on your jurisdiction (including Indonesian law and GDPR where applicable), you may have the following rights regarding your personal data:

• Right to Access: Request a copy of the personal information we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete personal data.
• Right to Erasure (Right to be Forgotten): Request deletion of your personal data, subject to legal retention requirements.
• Right to Restriction of Processing: Request that we limit how we use your data in certain circumstances.
• Right to Data Portability: Receive your personal data in a structured, machine-readable format and transfer it to another service provider.
• Right to Object: Object to processing based on legitimate interests or for marketing purposes.
• Right to Withdraw Consent: Withdraw consent for marketing communications or other consent-based processing at any time.

To exercise any of these rights, contact us at [email protected] (plain text, no mailto link). We will respond to your request within 30 days. Please note that certain rights may be subject to legal limitations (e.g., we cannot delete data required for regulatory compliance).

10. Cookies and Tracking Technologies

bni99 uses cookies and similar tracking technologies to enhance your experience, remember your preferences, and analyze site usage. Types of cookies we use:

• Essential Cookies: Required for site functionality, authentication, and security. These cannot be disabled.
• Performance Cookies: Collect anonymous data on site usage and performance to help us improve the platform.
• Functional Cookies: Remember your preferences (language, currency, login status) for a personalized experience.
• Marketing Cookies: Track your activity across sites to deliver targeted advertising (only with your consent).

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect site functionality. By continuing to use bni99, you consent to our use of cookies as described.

11. Third-Party Links and Services

bni99 may contain links to third-party websites, payment processors, or game providers. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party services you access through bni99.

12. Children's Privacy

bni99 services are strictly for individuals aged 21 years or older. We do not knowingly collect personal information from anyone under the age of 21. If we become aware that a minor has provided personal data, we will immediately delete the account and associated information. Parents or guardians who believe their child has registered an account should contact us immediately.

13. International Data Transfers

Your personal information may be transferred to and processed in countries outside Indonesia where bni99 or its service providers operate servers or data centers. These countries may have different data protection laws. When we transfer data internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses, to protect your information in accordance with this Privacy Policy.

14. Changes to This Privacy Policy

bni99 reserves the right to update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or service offerings. We will notify you of significant changes by posting a notice on our website or sending an email to your registered address. The "Last Updated" date at the top of this policy indicates when it was most recently revised. Continued use of bni99 services after changes are posted constitutes acceptance of the updated Privacy Policy.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how bni99 handles your personal information, please contact us:

• Email: [email protected] (plain text only, no clickable link)
• Live Chat: Available 24/7 on the bni99 platform
• WhatsApp Support: Accessible through our customer service channels

We are committed to resolving privacy concerns promptly and transparently. Your trust is our priority, and we will work diligently to address any issues related to your personal data.

16. Consent

By creating an account and using bni99 services, you acknowledge that you have read, understood, and consent to the collection, use, and sharing of your personal information as described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of bni99 immediately.